|Office of Field Operations|
Acting Assistant Commissioner, Susan T. Mitchell
Susan T. Mitchell became Acting Assistant Commissioner, Office of Field Operations (OFO), on September 9, 2013. Ms. Mitchell returned to U.S. Customs and Border Protection (CBP) Headquarters from the John F. Kennedy International Airport (JFK), where she had been the port director since July 2012. Prior to this assignment she served at Headquarters as the Deputy Assistant Commissioner, Office of Intelligence and Operations Coordination (OIOC), and the OFO Executive Director of Operations.As the Deputy Assistant Commissioner of OIOC, from December 2010 to June 2012, Ms. Mitchell was responsible for the day-to-day leadership and administrative functions of the office, which included planning and directing a multi-million dollar annual intelligence program. She also facilitated operations coordination within CBP, which resulted in multiple high-visibility, high-impact joint operations. In addition, she was the lead for developing the field intelligence capability for the CBP Intelligence Enterprise. Ms. Mitchell served as the OFO Executive Director of Operations from June 2008 to November 2010. During this period, she provided oversight and operational guidance for 28,000 employees located at 20 major Field Offices, 329 Ports of Entry, and 15 pre-clearance locations in Canada, Ireland, and the Caribbean. From July 2002 to June 2008, Ms. Mitchell served as the Director of Field Operations, New York, where she managed the largest Field Office operation within CBP. Prior to that position, she was the Area Director at JFK from June 2000 to July 2002, where she coordinated the U.S. Customs Service Field Operations response after the terrorist attacks of September 11, 2001. Ms. Mitchell began her federal law enforcement career in 1978 as a Customs Aid at JFK. She was honored with a Presidential Rank Award for Meritorious Service in 2004 from President George W. Bush and was recognized by Women in Federal Law Enforcement as the Outstanding Advocate of the Year for Women in Law Enforcement in 2007. She was born and raised in Brooklyn, New York, and graduated with a degree in Economics from St. Francis College.